Privacy Policy

Last updated: February 27, 2026

1. Introduction

Growaton ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website at growaton.com or engage with our services.

2. Information We Collect

Information you provide:

  • Name, email address, and company name when you submit a contact form
  • Communication content when you email us or schedule a call
  • Billing and payment information when you engage our services

Information collected automatically:

  • Device and browser information (type, version, operating system)
  • IP address and approximate geographic location
  • Pages visited, time spent, and interaction patterns
  • Referral source (how you found our website)

3. How We Use Your Information

We use collected information to:

  • Respond to your inquiries and provide our services
  • Improve our website experience and service offerings
  • Analyze website usage patterns and optimize performance
  • Send relevant communications about our services (with your consent)
  • Comply with legal obligations

4. Tools and Third-Party Services

We use the following third-party services:

  • PostHog — Product analytics to understand how visitors use our website. PostHog processes data in accordance with their privacy policy.
  • Monday.com — Form submissions and project management. Contact form data is stored securely on Monday.com servers.
  • Amazon Web Services (AWS) — Website hosting. Our site is hosted on AWS infrastructure in accordance with their security and compliance standards.

5. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Contact form submissions are retained for the duration of any potential or active business relationship. Analytics data is retained for up to 24 months.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your personal data
  • Object to or restrict processing of your data
  • Request data portability
  • Withdraw consent at any time

To exercise any of these rights, contact us at info@growaton.com.

7. International Data Transfers

We serve clients internationally and may transfer data across borders. We ensure appropriate safeguards are in place for any international transfers, including standard contractual clauses where applicable under GDPR or equivalent regulations.

8. Cookies

Our website uses essential cookies for functionality and analytics cookies (via PostHog) to understand usage patterns. You can control cookie preferences through your browser settings.

9. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised "last updated" date.

11. Contact Us

If you have questions about this privacy policy or our data practices, contact us at:

Growaton
Email: info@growaton.com
Phone: +502 2372-5164
Design Center Diagonal 6 12-42
Ciudad de Guatemala 01010, Guatemala